Privacy Policy
Cresa respects, and recognizes the importance of protecting, the privacy of all information obtained from visitors to our website and from interactions with our employees and has adopted the following policy guidelines with a view toward protecting that privacy. When we collect your personal information, we will treat it securely, lawfully, and fairly.
Information Cresa Collects
Cresa collects personal information, such as individual’s names, company names, and e-mail addresses, mailing addresses, online identifiers, Internet Protocol addresses, telephone numbers, demographics, personal interests, and other similar identifiers. Depending on your relationship with Cresa, we may continue to collect your personal information in these same categories. In addition, Cresa may collect:
Customer and Vendor Information
Cresa may collect information relating to both you as an individual and you as, or on behalf of, a customer, prospective customer, vendor, supplier, consultant, professional adviser or other third party. This information includes contact details; role-related information (such as job title, department, responsibilities, and); and financial information (such as financial account information about individuals connected to a particular business) or property ownership information relating to such individuals if needed to take payment or fulfil contractual obligations or for due diligence or related purposes.
Employment Candidates
Cresa collects certain information provided by job candidates as part of the recruitment process, including employment and educational history, online professional profiles, and job applications.
Information From Third Party Services
In order to comply with state and federal regulations, or to conduct background checks in accordance with our internal requirements (an in accordance with applicable law), Cresa may receive personal information about you from third party sources such as credit check databases, government sanctions lists and watch lists, your employer, other parties in the real estate sector (such as real estate agents, vendors, professional service providers, developers, landlords, and financial institutions,) as well as public registries.
We will only obtain this information where these third parties are legally permitted or required to disclose your personal information to us. Cresa uses this information we receive to maintain and improve the accuracy of our records and assess any risks arising from any relationship or prospective relationship with you and/or your organization.
Website/Cookies
Some activities on our website require a user account and password, which Cresa will provide. As visitors browse the website, Cresa collects information about the visit. For example, via web server logs and browser cookie files, Cresa monitors statistics such as the number of visitors we have to our website, which pages are visited, the browsers our visitors use and the domains our visitors come from (e.g., “msn.com” or “google.com”), links clicked, and Cresa emails you open, and broad geolocation information (e.g., country or city-level location).
We use cookies and other technologies to collect information when you visit our sites, view our online advertisements or promotions, or use our mobile applications or other services.
What We Do With Your Information
Cresa's goals in collecting personal information are to provide you with the best possible user experience, facilitate our business operations, and ensure high levels of professional services. Cresa will never intentionally provide any of your personal information to other companies or individuals without first notifying you and will take all reasonable steps to protect such personal information from perpetrators of fraud or internet piracy. Cresa uses personal information in the following ways:
To Transact Business and Maintain a Professional Relationship With You and Improve our Business
Cresa processes your personal information to transact business and maintain a professional relationship with you or your company, including fulfilling our contractual obligations to you. We use this information where necessary to take steps prior to entering into a contract with you, to provide for contracted services, and to serve the legitimate business interests of Cresa. We may share your personal information with any person working within Cresa on a “need to know” basis to ensure we are able to perform our obligations to you. We use third-party services providers who process personal information on our behalf in order to provide services to us, including IT systems providers and IT contractors, attorneys, and auditors. We contractually ensure that all IT providers employ industry-standard technical data protections. All third parties we share your personal information with are subject to confidentiality agreements, and information is only provided on an as-needed basis. We process your personal data to operate, evaluate and improve our business (including developing new products and services; managing our communications; determining the effectiveness of and optimizing our advertising; analyzing our products, services, websites, and facilitating the functionality of our websites).
Marketing
Cresa processes your personal information and website data to contact you about the services, events, and information in which you have expressed an interest and to better target our advertising and provide offers in which we think you would be interested, as well as providing up to date information on third party social media sites. We never sell your personal information.
Cookies and Internet Data
Cresa uses cookies and website data improve the website’s design and content and monitor its performance. Cookies are small amounts of data sent from web servers to Internet browsers and stored on computer hard drives. Cresa may keep a record of a visitor’s use in order to personalize return visits and tailor them to the visitor’s interests. Cresa uses other information obtained via its website for internal purposes and takes reasonable precautions to keep any personal information disclosed secure. Cresa does not sell personal information collected via cookies or which is otherwise obtained during the use of its website. Please note that no Internet data transmission is completely secure, although Cresa uses its appropriate technical and organizational security measures to safeguard personal information.
Additional Legal Obligations
We also need some information so that we can comply with our legal obligations. For example, we may need information from you to meet our obligations to prevent fraud and money laundering. If you do not provide the information required for these purposes, we will not be able to perform our contract with you and may not be able to provide services to you or continue to provide certain services to you.
Third Party Information
Cresa is not responsible for the content or the privacy polices of any third-party websites to which it may provide links. Those links are to servers maintained by other businesses and organizations and are provided solely as a service to visitors. In addition, Cresa makes no representation regarding the accuracy or source of information contained on any such third-party server or the content of any file a visitor might download from any of those sites.
Your Personal Information Rights
Access
We take steps to keep your personal information accurate. To access or update your personal information please contact privacy@cresa.com. Cresa does not charge for this service and responds to reasonable requests in an appropriate timeframe.
Fix
You can request that your personal information is corrected if you believe it is incorrect, incomplete or inaccurate.
Limit
You may request that Cresa only use your personal information for limited purposes, such as to receive the services you requested.
Delete
You may request that any information held on you is deleted or removed if there is no legitimate reason for Cresa to keep it. However, if personal information is required to provide a specific service, Cresa may be unable to complete the service without the information. Please note that we will keep a record of the fact that you have made a request to exercise your rights, and our response to your request, in order to demonstrate compliance with our data protection obligations and so that we can handle any queries, complaints or claims in relation to your request. This record will be kept in accordance with our retention policies.
Cresa’s privacy policy may be updated periodically, and visitors, customers, and vendors should review it regularly.